Acceptable Use Policy
BRAVYN LLC · Last updated November 10, 2026
Bravyn is built for answering customers who wrote to you. This policy lists what may not be done with the Service. It applies to every user of every account and forms part of the Terms of Service.
1. No spam
The Service is not a bulk or marketing email tool. You may not use it to:
- send unsolicited commercial or bulk email, or email to purchased, rented or scraped lists;
- send messages that break anti-spam laws, including the CAN-SPAM Act, or that hide or falsify the sender’s identity or headers;
- connect addresses you are not authorized to use.
2. No unlawful or harmful content
- content that is illegal, fraudulent, defamatory, harassing or threatening;
- content that infringes intellectual property or privacy rights;
- phishing, malware or links designed to deceive recipients.
3. No attacks on the Service
- trying to access accounts or data that are not yours;
- probing, scanning or testing the vulnerability of the Service without our written permission;
- interfering with its operation, overloading it, or bypassing usage limits;
- reverse engineering the Service, except where the law expressly allows it;
- reselling or sublicensing access without our written agreement.
4. Personal data
Process your customers’ personal data through the Service only where you have a lawful basis to do so, and respect the requests of the people concerned.
5. What happens if the policy is broken
We may remove content, limit sending, suspend users or suspend the account, with notice where reasonably possible and immediately where needed to protect the Service, its users or third parties. Repeated or serious breaches may lead to termination under the Terms of Service.
6. Reporting abuse
To report misuse of the Service, write to contact@bravynllc.com with the details and any relevant message headers.